Courier Status

Courier

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Courier Operational

90 days ago

99.93 % uptime

Today

Web Application Operational

90 days ago

99.95 % uptime

Today

API Operational

90 days ago

99.95 % uptime

Today

Automations Operational

90 days ago

100.0 % uptime

Today

Observability Operational

90 days ago

99.87 % uptime

Today

Courier Inbox Operational

90 days ago

99.88 % uptime

Today

Hosting Infrastructure Operational

AWS dynamodb-us-east-1 Operational

AWS elasticsearch-us-east-1 Operational

AWS kinesis-us-east-1 Operational

AWS lambda-us-east-1 Operational

AWS sqs-us-east-1 Operational

Integrations: Outbound from Courier Operational

Mailgun API Operational

Mailgun Outbound Delivery Operational

Mailjet REST API Operational

Mailjet SEND API Operational

Nexmo Outbound SMS Operational

Plivo SMS API Operational

Segment Data Ingestion (Tracking) API Operational

Segment Cloud Sources Operational

SendGrid API Operational

SendGrid SMTP Operational

Slack Apps/Integrations/APIs Operational

SparkPost SMTP API - USA Operational

SparkPost SMTP API - EUROPE Operational

SparkPost SMTP Delivery - USA Operational

SparkPost SMTP Delivery - EUROPE Operational

Twilio AUTOPILOT Operational

Twilio SMS Operational

Integrations: Inbound to Courier Operational

Segment Destinations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 22, 2024

No incidents reported today.

Oct 21, 2024

Message Logs Delays

Resolved - The data stream is unblocked, and the message logs queue is resolved and flowing normally.
Oct 21, 11:51 PDT

Monitoring - The fix has landed in production and the team is monitoring the message log queue. Message event logs should be flowing normally.
Oct 21, 11:30 PDT

Update - The team encountered an issue with testing the fix and reverted the update. We are publishing a new update that should resolve the backlogged message logs.
Oct 21, 10:19 PDT

Identified - The team is testing out a fix to reduce the bottlenecked log lines before releasing to production.
Oct 21, 09:07 PDT

Update - We are continuing to investigate this issue.
Oct 21, 08:56 PDT

Investigating - The Courier team is investigating an issue with the event logger for message event logs hitting a bottleneck. The team is actively investigating. Messages are still sending.
Oct 21, 08:56 PDT

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

Courier Inbox FetchMessages Connectivity Issues

Resolved - Inbox connectivity issues resolved.
Oct 10, 19:33 PDT

Update - The team has initiated backlogging the impacted Inbox messages.
Oct 10, 13:51 PDT

Update - The team has gathered impacted messages and is running tests before a release.
Oct 10, 12:07 PDT

Update - We are continuing to monitor for any further issues.
Oct 10, 11:06 PDT

Update - We are continuing to gather a list of impacted messages to backfill impacted Inbox components.
Oct 10, 10:50 PDT

Monitoring - Inbox connectivity for fetching messages has been reestablished. The team is monitoring closely, and working on retroactively processing impacted messages to Inbox
Oct 10, 09:46 PDT

Identified - The team has identified the issue and will be rolling out a fix. The team will reprocess the impacted messages that were not fetched.
Oct 10, 09:30 PDT

Investigating - The Courier Team is investigating an issue related to Inbox fetching messages in the component.
Oct 10, 08:38 PDT

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

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