Courier
Partially Degraded Service
Courier Operational
90 days ago
99.96 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.93 % uptime
Today
Automations Operational
90 days ago
100.0 % uptime
Today
Hosting Infrastructure Operational
AWS dynamodb-us-east-1 Operational
AWS elasticsearch-us-east-1 Operational
AWS kinesis-us-east-1 Operational
AWS lambda-us-east-1 Operational
AWS sqs-us-east-1 Operational
Integrations: Outbound from Courier Degraded Performance
Mailgun API Operational
Mailgun Outbound Delivery Operational
Mailjet REST API Operational
Mailjet SEND API Operational
Nexmo Outbound SMS Operational
Plivo SMS API Operational
Segment Data Ingestion (Tracking) API Operational
Segment Cloud Sources Operational
SendGrid API Operational
SendGrid SMTP Operational
Slack Apps/Integrations/APIs Operational
SparkPost SMTP API - USA Operational
SparkPost SMTP API - EUROPE Operational
SparkPost SMTP Delivery - USA Operational
SparkPost SMTP Delivery - EUROPE Operational
Twilio AUTOPILOT Operational
Twilio SMS Degraded Performance
Integrations: Inbound to Courier Operational
Segment Destinations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 26, 2024
Resolved - Issue was resolved and events are flowing normally.
Jul 26, 08:31 PDT
Identified - The team has identified an issue where event statuses are delayed. The team has identified the root cause and is mitigating a fix.
Jul 26, 08:29 PDT
Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024
Resolved - This was a symptom of a previous automation issue, where a snowball effect caused a massive backlog of events. It took a long time for the Kinesis stream to catch up. We resolved the issue by temporarily increasing the stream shard count. The issue is now fully resolved.
Jul 12, 15:25 PDT
Investigating - Courier Automation logs are currently experiencing a delay in showing up. The team is aware of this issue and is mitigating the root cause by relieving the bottleneck of incoming Automation requests.
Jul 9, 12:18 PDT