Courier Inbox FetchMessages Connectivity Issues
Incident Report for Courier
Resolved
Inbox connectivity issues resolved.
Posted Oct 10, 2024 - 19:33 PDT
Update
The team has initiated backlogging the impacted Inbox messages.
Posted Oct 10, 2024 - 13:51 PDT
Update
The team has gathered impacted messages and is running tests before a release.
Posted Oct 10, 2024 - 12:07 PDT
Update
We are continuing to monitor for any further issues.
Posted Oct 10, 2024 - 11:06 PDT
Update
We are continuing to gather a list of impacted messages to backfill impacted Inbox components.
Posted Oct 10, 2024 - 10:50 PDT
Monitoring
Inbox connectivity for fetching messages has been reestablished. The team is monitoring closely, and working on retroactively processing impacted messages to Inbox
Posted Oct 10, 2024 - 09:46 PDT
Identified
The team has identified the issue and will be rolling out a fix. The team will reprocess the impacted messages that were not fetched.
Posted Oct 10, 2024 - 09:30 PDT
Investigating
The Courier Team is investigating an issue related to Inbox fetching messages in the component.
Posted Oct 10, 2024 - 08:38 PDT
This incident affected: Courier (Courier Inbox).