Outbound notifications are not being sent

Incident Report for Courier

Resolved

The incident has been verified as resolved
Posted Sep 28, 2023 - 13:53 PDT

Monitoring

A fix has been implemented and the team is monitoring pipeline health. All unprocessed messages should be sent as platform health recovers.
Posted Sep 28, 2023 - 09:31 PDT

Identified

The issue has been identified and a patch has been deployed.
Posted Sep 28, 2023 - 09:26 PDT

Investigating

We are currently investigating an issue where messages are not being sent to downstream providers.
Posted Sep 28, 2023 - 09:25 PDT
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