Delay in Message Sends and Processing

Incident Report for Courier

Resolved

The send stream has caught up, all messages have been sent and the issue appears to be fully resolved.
Posted Feb 11, 2025 - 15:08 PST

Monitoring

The team has identified the cause of message sends and slowdowns to be related to an AWS service. Messages that were stuck in a queued state are slowly passing through. The team will continue to monitor and update.
Posted Feb 11, 2025 - 14:34 PST

Identified

The Courier team has identified a slowdown in our pipeline. The queue has backed up but no messages have been dropped at the moment. We will continue to update as we monitor our pipeline.
Posted Feb 11, 2025 - 14:15 PST
This incident affected: API.