Message Delays on Send Pipeline

Incident Report for Courier

Resolved

Messages have recovered and pipeline is stable again.
Posted Jun 05, 2025 - 13:08 PDT

Update

Messages have stabilized but we will continue to monitor.
Posted Jun 05, 2025 - 12:19 PDT

Monitoring

Message bottleneck has cleared and the queue has stabilized. We will continue to monitor.
Posted Jun 05, 2025 - 12:14 PDT

Identified

Backed-up messages were caused by a bottleneck in our system, which has started to catch up. Messages will stabilize as the bottleneck clears.
Posted Jun 05, 2025 - 12:04 PDT

Investigating

The Courier team has identified an issue where there are significant delays of up to 10 minutes for messages. We are currently investigating and looking for a root cause to mitigate. Updates will follow.
Posted Jun 05, 2025 - 11:51 PDT
This incident affected: API.