Timeouts impacting Courier Inbox and access to log data

Incident Report for Courier

Resolved

Systems have returned to normal

Posted Sep 27, 2022 - 09:09 PDT

Monitoring

A fix has been deployed to Courier's production systems and services are returning to a healthy state. The engineering team will continue to monitor.

Posted Sep 27, 2022 - 08:57 PDT

Identified

We have identified the cause of the issue and are working towards resolution.

Posted Sep 27, 2022 - 08:33 PDT

Investigating

We are currently investigating an issue that is affecting Courier Inbox as well as the ability to access log data. Sends are not impacted.

Posted Sep 27, 2022 - 08:06 PDT

This incident affected: Web Application and API.