The team has resolved the issue. Send pipeline operational.
Posted Jun 25, 2024 - 20:12 PDT
Monitoring
Service has resumed normal operation. Courier Engineers are monitoring.
Posted Jun 25, 2024 - 19:29 PDT
Investigating
Service has re-entered a degraded state. Sends from Courier are impacted.
Posted Jun 25, 2024 - 19:02 PDT
Update
An incident where Courier messages resulted in "Internal Courier Error" was the result of AWS returning serviceUnavailable. The team has identified the issue and messages that responded with 5xx errors will be retried by our pipeline resilience.
Posted Jun 25, 2024 - 18:52 PDT
Monitoring
An incident where Courier messages resulted in "Internal Courier Error" was the result of AWS returning serviceUnavailable. The team has identified the issue and messages that responded with 5xx errors will be retried by our pipeline resilience.